Refund policy

No Refunds or Exchange

Please ensure that you have selected the correct phone case size before placing your order.

As all of our products are personalized to your specific phone model and design choice, and are shipped directly from the manufacturer without additional handling, we are unable to offer refunds or exchanges for orders placed with incorrect selections. 

Discoloration Disclaimer

Please note that we do not take responsibility for phone case discoloration. This issue typically arises from prolonged exposure to UV light or contact with oils/skincare products, which can cause a chemical reaction that leads to color changes and degradation of the case's appearance. 

Our cases are made from high-quality materials, trusted by a variety of phone case companies. However, improper care, such as extended sun exposure or exposure to oils, can result in discoloration.

We recommend proper care to maintain the case's appearance and longevity. 

If an issue arises, please contact us via the 'Contact' button on our site. 

Thank you for your understanding.